{"id":29330,"date":"2025-12-02T16:01:26","date_gmt":"2025-12-02T15:01:26","guid":{"rendered":"https:\/\/hmboilies.hr\/privacy-policy\/"},"modified":"2025-12-03T09:37:53","modified_gmt":"2025-12-03T08:37:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hmboilies.hr\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29330\" class=\"elementor elementor-29330 elementor-29305\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-cf4eb30 e-flex e-con-boxed e-con e-parent\" data-id=\"cf4eb30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f8e3b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"e6f8e3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"449\" data-end=\"496\"><strong data-start=\"451\" data-end=\"496\">PRIVACY POLICY \u2014 HMBoiles j.d.o.o.<\/strong><\/h1><h2 data-start=\"498\" data-end=\"510\">1. Introduction<\/h2><p data-start=\"511\" data-end=\"685\">This Privacy Policy describes how HMBoiles j.d.o.o. (\u201cwe\u201d, \u201cour\u201d or \u201cHMBoiles\u201d) collects, processes, and protects the personal data of users of the online store <strong data-start=\"664\" data-end=\"684\"><a class=\"decorated-link\" href=\"http:\/\/www.hmboilies.hr\" target=\"_new\" rel=\"noopener\" data-start=\"666\" data-end=\"682\">www.hmboilies.hr<\/a><\/strong>.<\/p><p data-start=\"687\" data-end=\"715\">The data controller is:<\/p><p data-start=\"717\" data-end=\"920\"><strong data-start=\"717\" data-end=\"739\">HMBoiles j.d.o.o.<\/strong><br data-start=\"739\" data-end=\"742\">Headquarters: Kerestine\u010dka cesta 15, 10431 Kerestinec, Croatia<br data-start=\"801\" data-end=\"804\">Phone: +385 99 422 2023<br data-start=\"829\" data-end=\"832\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"840\" data-end=\"857\">info@hmboilies.hr<\/a><br data-start=\"857\" data-end=\"860\">Registration authority: Commercial Court in Zagreb<br data-start=\"903\" data-end=\"906\">MB: 05899770<\/p><p data-start=\"922\" data-end=\"1051\">We process your personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Croatia.<\/p><p data-start=\"1053\" data-end=\"1128\">By using our online store, you confirm that you are familiar with this Policy.<\/p><hr data-start=\"1130\" data-end=\"1133\"><h2 data-start=\"1135\" data-end=\"1167\">2. What data we collect<\/h2><p data-start=\"1168\" data-end=\"1260\">We only collect data that is necessary for lawful operation and fulfilling your orders:<\/p><h3 data-start=\"1262\" data-end=\"1299\"><strong data-start=\"1266\" data-end=\"1299\">2.1. Data you provide<\/strong><\/h3><ul data-start=\"1300\" data-end=\"1500\"><li data-start=\"1300\" data-end=\"1317\"><p data-start=\"1302\" data-end=\"1317\">Name<\/p><\/li><li data-start=\"1318\" data-end=\"1358\"><p data-start=\"1320\" data-end=\"1358\">Delivery address and\/or billing address<\/p><\/li><li data-start=\"1359\" data-end=\"1395\"><p data-start=\"1361\" data-end=\"1395\">Contact information (phone, email)<\/p><\/li><li data-start=\"1396\" data-end=\"1426\"><p data-start=\"1398\" data-end=\"1426\">Order and purchase data<\/p><\/li><li data-start=\"1427\" data-end=\"1500\"><p data-start=\"1429\" data-end=\"1500\">User account registration data (email, password \u2013 encrypted)<\/p><\/li><\/ul><h3 data-start=\"1502\" data-end=\"1544\"><strong data-start=\"1506\" data-end=\"1542\">2.2. Data required for payment<\/strong><\/h3><p data-start=\"1545\" data-end=\"1694\">Depending on the payment method, we may receive information about the transaction status (e.g., bank confirmation), but we do not receive or store card numbers.<\/p><h3 data-start=\"1696\" data-end=\"1751\"><strong data-start=\"1700\" data-end=\"1749\">2.3. Technical data (automatically collected)<\/strong><\/h3><ul data-start=\"1752\" data-end=\"1910\"><li data-start=\"1752\" data-end=\"1765\"><p data-start=\"1754\" data-end=\"1765\">IP address<\/p><\/li><li data-start=\"1766\" data-end=\"1797\"><p data-start=\"1768\" data-end=\"1797\">Browser type and version<\/p><\/li><li data-start=\"1798\" data-end=\"1845\"><p data-start=\"1800\" data-end=\"1845\">Device and operating system information<\/p><\/li><li data-start=\"1846\" data-end=\"1910\"><p data-start=\"1848\" data-end=\"1910\">Website usage data (cookies, analytics, etc.)<\/p><\/li><\/ul><p data-start=\"1912\" data-end=\"2019\">This data is used for system security, website functionality, and improving user experience.<\/p><hr data-start=\"2021\" data-end=\"2024\"><h2 data-start=\"2026\" data-end=\"2062\">3. Purpose and legal basis of processing<\/h2><p data-start=\"2063\" data-end=\"2109\">We process your data only for legitimate purposes:<\/p><h3 data-start=\"2111\" data-end=\"2164\"><strong data-start=\"2115\" data-end=\"2162\">3.1. Contract performance (order and delivery)<\/strong><\/h3><ul data-start=\"2165\" data-end=\"2305\"><li data-start=\"2165\" data-end=\"2195\"><p data-start=\"2167\" data-end=\"2195\">Processing and delivery of orders<\/p><\/li><li data-start=\"2196\" data-end=\"2221\"><p data-start=\"2198\" data-end=\"2221\">Customer communication<\/p><\/li><li data-start=\"2222\" data-end=\"2248\"><p data-start=\"2224\" data-end=\"2248\">Handling complaints<\/p><\/li><li data-start=\"2249\" data-end=\"2305\"><p data-start=\"2251\" data-end=\"2305\">Issuing invoices<br data-start=\"2267\" data-end=\"2270\"><strong data-start=\"2270\" data-end=\"2288\">Legal basis:<\/strong> GDPR Art. 6(1)(b) <\/p><\/li><\/ul><h3 data-start=\"2307\" data-end=\"2337\"><strong data-start=\"2311\" data-end=\"2335\">3.2. Legal obligations<\/strong><\/h3><ul data-start=\"2338\" data-end=\"2426\"><li data-start=\"2338\" data-end=\"2355\"><p data-start=\"2340\" data-end=\"2355\">Accounting<\/p><\/li><li data-start=\"2356\" data-end=\"2426\"><p data-start=\"2358\" data-end=\"2426\">Maintaining business records<br data-start=\"2388\" data-end=\"2391\"><strong data-start=\"2391\" data-end=\"2409\">Legal basis:<\/strong> GDPR Art. 6(1)(c) <\/p><\/li><\/ul><h3 data-start=\"2428\" data-end=\"2460\"><strong data-start=\"2432\" data-end=\"2458\">3.3. Legitimate interest<\/strong><\/h3><ul data-start=\"2461\" data-end=\"2553\"><li data-start=\"2461\" data-end=\"2489\"><p data-start=\"2463\" data-end=\"2489\">Website improvement<\/p><\/li><li data-start=\"2490\" data-end=\"2553\"><p data-start=\"2492\" data-end=\"2553\">Prevention of abuse<br data-start=\"2515\" data-end=\"2518\"><strong data-start=\"2518\" data-end=\"2536\">Legal basis:<\/strong> GDPR Art. 6(1)(f) <\/p><\/li><\/ul><h3 data-start=\"2555\" data-end=\"2612\"><strong data-start=\"2559\" data-end=\"2610\">3.4. Consent (only if explicitly given by the user)<\/strong><\/h3><ul data-start=\"2613\" data-end=\"2690\"><li data-start=\"2613\" data-end=\"2639\"><p data-start=\"2615\" data-end=\"2639\">Marketing communications<\/p><\/li><li data-start=\"2640\" data-end=\"2690\"><p data-start=\"2642\" data-end=\"2690\">Newsletter<br data-start=\"2652\" data-end=\"2655\"><strong data-start=\"2655\" data-end=\"2673\">Legal basis:<\/strong> GDPR Art. 6(1)(a) <\/p><\/li><\/ul><hr data-start=\"2692\" data-end=\"2695\"><h2 data-start=\"2697\" data-end=\"2731\">4. Obligation to provide data<\/h2><p data-start=\"2732\" data-end=\"2782\">To place an order, you must provide the following data:<\/p><ul data-start=\"2783\" data-end=\"2872\"><li data-start=\"2783\" data-end=\"2801\"><p data-start=\"2785\" data-end=\"2801\">first and last name,<\/p><\/li><li data-start=\"2802\" data-end=\"2821\"><p data-start=\"2804\" data-end=\"2821\">delivery address,<\/p><\/li><li data-start=\"2822\" data-end=\"2842\"><p data-start=\"2824\" data-end=\"2842\">contact information,<\/p><\/li><li data-start=\"2843\" data-end=\"2872\"><p data-start=\"2845\" data-end=\"2872\">email for order confirmation.<\/p><\/li><\/ul><p data-start=\"2874\" data-end=\"2929\">If you do not provide the data \u2014 we cannot fulfill the order.<\/p><hr data-start=\"2931\" data-end=\"2934\"><h2 data-start=\"2936\" data-end=\"2966\">5. With whom we share data<\/h2><p data-start=\"2967\" data-end=\"3059\">Personal data is shared exclusively with trusted partners necessary for fulfilling the order:<\/p><ul data-start=\"3061\" data-end=\"3236\"><li data-start=\"3061\" data-end=\"3109\"><p data-start=\"3063\" data-end=\"3109\"><strong data-start=\"3063\" data-end=\"3082\">Delivery services<\/strong> (for package delivery)<\/p><\/li><li data-start=\"3110\" data-end=\"3149\"><p data-start=\"3112\" data-end=\"3149\"><strong data-start=\"3112\" data-end=\"3129\">Accounting<\/strong> (legal obligation)<\/p><\/li><li data-start=\"3150\" data-end=\"3186\"><p data-start=\"3152\" data-end=\"3186\"><strong data-start=\"3152\" data-end=\"3184\">IT\/hosting service providers<\/strong><\/p><\/li><\/ul><p data-start=\"3321\" data-end=\"3370\"><strong data-start=\"3321\" data-end=\"3370\">We do not sell or rent your data.<\/strong><\/p><hr data-start=\"3372\" data-end=\"3375\"><h2 data-start=\"3377\" data-end=\"3411\">6. Data transfer outside the EU<\/h2><p data-start=\"3412\" data-end=\"3560\">If we use services whose servers are located outside the EU (e.g., Google Analytics, Meta), data may be transferred to third countries.<\/p><p data-start=\"3562\" data-end=\"3607\">In such cases, we use protective measures such as:<\/p><ul data-start=\"3608\" data-end=\"3677\"><li data-start=\"3608\" data-end=\"3648\"><p data-start=\"3610\" data-end=\"3648\">Standard Contractual Clauses (SCC)<\/p><\/li><li data-start=\"3649\" data-end=\"3677\"><p data-start=\"3651\" data-end=\"3677\">Additional technical measures<\/p><\/li><\/ul><hr data-start=\"3777\" data-end=\"3780\"><h2 data-start=\"3782\" data-end=\"3816\">7. Data retention period<\/h2><ul data-start=\"3817\" data-end=\"4006\"><li data-start=\"3817\" data-end=\"3873\"><p data-start=\"3819\" data-end=\"3873\">Order data: <strong data-start=\"3840\" data-end=\"3853\">10 years<\/strong> (legal obligation)<\/p><\/li><li data-start=\"3874\" data-end=\"3914\"><p data-start=\"3876\" data-end=\"3914\">User account: until account deletion<\/p><\/li><li data-start=\"3915\" data-end=\"3961\"><p data-start=\"3917\" data-end=\"3961\">Marketing consents: until consent withdrawal<\/p><\/li><li data-start=\"3962\" data-end=\"4006\"><p data-start=\"3964\" data-end=\"4006\">Technical data: according to cookie policy<\/p><\/li><\/ul><p data-start=\"4008\" data-end=\"4067\">After the period expires \u2014 data is deleted or anonymized.<\/p><hr data-start=\"4069\" data-end=\"4072\"><h2 data-start=\"4074\" data-end=\"4100\">8. Cookies<\/h2><p data-start=\"4101\" data-end=\"4134\">The website uses cookies for:<\/p><ul data-start=\"4136\" data-end=\"4253\"><li data-start=\"4136\" data-end=\"4171\"><p data-start=\"4138\" data-end=\"4171\">basic website functionality<\/p><\/li><li data-start=\"4172\" data-end=\"4198\"><p data-start=\"4174\" data-end=\"4198\">analytics and statistics<\/p><\/li><li data-start=\"4199\" data-end=\"4253\"><p data-start=\"4201\" data-end=\"4253\">potential marketing purposes<\/p><\/li><\/ul><p>These are small pieces of code that the browser automatically executes, and they are necessary for the adequate display of page content on all devices; without them, using the pages would not be possible.<\/p><p>In addition to standard cookies, we also use Google Analytics cookies that track your behavior on the site. These cookies store information about how visitors use websites. More information about them can be found at http:\/\/www.google.com\/analytics\/learn\/privacy.html.  <\/p><p>Web cookies can be deleted using your browser settings, and instructions on how to remove them can be found using the &#8220;Help&#8221; function in your browser or on the browser manufacturer&#8217;s websites.<\/p><hr data-start=\"4342\" data-end=\"4345\"><h2 data-start=\"4347\" data-end=\"4365\">9. Your rights<\/h2><p data-start=\"4366\" data-end=\"4385\">The user has the right to:<\/p><ul data-start=\"4387\" data-end=\"4550\"><li data-start=\"4387\" data-end=\"4410\"><p data-start=\"4389\" data-end=\"4410\">access data<\/p><\/li><li data-start=\"4411\" data-end=\"4432\"><p data-start=\"4413\" data-end=\"4432\">rectify data<\/p><\/li><li data-start=\"4433\" data-end=\"4466\"><p data-start=\"4435\" data-end=\"4466\">erasure (&#8220;right to be forgotten&#8221;)<\/p><\/li><li data-start=\"4467\" data-end=\"4489\"><p data-start=\"4469\" data-end=\"4489\">restriction of processing<\/p><\/li><li data-start=\"4490\" data-end=\"4502\"><p data-start=\"4492\" data-end=\"4502\">object<\/p><\/li><li data-start=\"4503\" data-end=\"4527\"><p data-start=\"4505\" data-end=\"4527\">data portability<\/p><\/li><li data-start=\"4528\" data-end=\"4550\"><p data-start=\"4530\" data-end=\"4550\">withdrawal of consent<\/p><\/li><\/ul><p data-start=\"4552\" data-end=\"4618\">To exercise your rights, contact us at: <strong data-start=\"4597\" data-end=\"4618\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4599\" data-end=\"4616\">info@hmboilies.hr<\/a><\/strong><\/p><p data-start=\"4620\" data-end=\"4717\">Right to lodge a complaint:<br data-start=\"4650\" data-end=\"4653\">Personal Data Protection Agency (AZOP), Selska 136, Zagreb.<\/p><hr data-start=\"4719\" data-end=\"4722\"><h2 data-start=\"4724\" data-end=\"4751\">10. Data security<\/h2><p data-start=\"4752\" data-end=\"4870\">We use technical and organizational measures to protect data from unauthorized access, loss, and misuse.<\/p><hr data-start=\"4872\" data-end=\"4875\"><h2 data-start=\"4877\" data-end=\"4923\">11. Actions in case of data breach<\/h2><p data-start=\"4924\" data-end=\"4959\">In case of a personal data breach:<\/p><ul data-start=\"4961\" data-end=\"5101\"><li data-start=\"4961\" data-end=\"5003\"><p data-start=\"4963\" data-end=\"5003\">we will immediately take all necessary measures<\/p><\/li><li data-start=\"5004\" data-end=\"5044\"><p data-start=\"5006\" data-end=\"5044\">we will notify AZOP within 72 hours<\/p><\/li><li data-start=\"5045\" data-end=\"5101\"><p data-start=\"5047\" data-end=\"5101\">if there is a risk to the user, we will also notify you<\/p><\/li><\/ul><hr data-start=\"5103\" data-end=\"5106\"><h2 data-start=\"5108\" data-end=\"5133\">12. Policy amendments<\/h2><p data-start=\"5134\" data-end=\"5265\">The Policy may be amended due to legal changes or changes in data processing methods. The date of the last amendment will be clearly stated. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY \u2014 HMBoiles j.d.o.o. 1. Introduction This Privacy Policy describes how HMBoiles j.d.o.o. (\u201cwe\u201d, \u201cour\u201d or \u201cHMBoiles\u201d) collects, processes,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29330","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/pages\/29330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/comments?post=29330"}],"version-history":[{"count":1,"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/pages\/29330\/revisions"}],"predecessor-version":[{"id":29331,"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/pages\/29330\/revisions\/29331"}],"wp:attachment":[{"href":"https:\/\/hmboilies.hr\/en\/wp-json\/wp\/v2\/media?parent=29330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}